Help Desk

Settings

Additional settings specific to your own Outseta account.

Version

Invite team members (add new users) to your account

To invite new users or team members to your Outseta account, follow the steps outlined below. Please note that only Primary Contact on an account can invite new team members. 1. Click your name or...
Setup activity notifications (Webhooks, Callbacks)

Outseta allows you to setup notifications that can be sent either via email or web callbacks when an activity occurs. For example, maybe you want to be notified every time a new account is created ...
Upload your company logo

Follow the steps below to upload your company logo. Your logo will be used by default in place like your transactional email templates and your knowledge base. 1. Click SETTINGS > GENERAL from the ...
Configure user roles and permissions

You can configure user roles within your Outseta account to control what actions your team members can take and what information they can see within Outseta. Admin users can change roles for invite...