Help Desk | Outseta Knowledge Base

To set up your support ticketing email inbox, please follow the steps outlined below.

1. Click HELP DESK > SETTINGSfrom the left hand…

This article details how to create and publish a knowledge base article. If you want to create product documentation or other how-to content for…

In order to integrate Outseta's chat widget with your website, follow the steps outlined below.

1. Click HELP DESK > SETTINGS > CHAT.

2. Copy…

If you would like your knowledge base content to live on a custom domain URL—for example help.yourcompany.com instead of yourcompany.…

Outseta allows you to save templated responses to common support questions. This saves time and helps you respond to support tickets faster by…

You can update the favicon used for your knowledge base to match you own brand.

1. Go to SETTINGS > GENERAL and scroll to the Appearance…